Cancellations, Etiquette & Privacy Policy

CANCELLATION POLICY

It can happen that for whatever reason you are unable to keep you appointment. Please give notice at least 48 hrs notice because this way I have a chance to reschedule you or offer the now available time to another client in need of an appointment.

All clients will be required to pay a 50% booking fee to secure their appointment.

This booking fee will be deducted from the total on the day of your appointment.

If you don’t cancel 48hrs in advance or not turn up, this money will not be refunded. This is to make up for lost time as I will be unable to fill that appointment.

Failure to cancel may incur a charge, which is a minimum of 50% of the treatment cost and a 100% on No Shows. It is regrettable that this needs to be implemented but unfortunately it is unavoidable.

Repeated late cancellations may require a booking fee to secure any future bookings.

If you don’t turn up at all without letting me know and you are not available on your telephone, I won’t be very pleased, so  be polite and call.

ETIQUETTE

Nails

Please arrive on time and make sure if you are having a nail treatment that your nails are clean and free of any polish, gel or enhancement not done by me.  If you come to me with a product on your nails not done by me, it may be possible I cannot remove it for you. If  I can remove it this will incur an extra charge on top of your chosen treatment.

Elleebana Lashlift & Eyebrows treatments and  tinting

I require patch testing at least 48 hrs beforehand  for all of these treatments. You may find this a bit of a pain but it’s well worth it if it saves you from a allergic reaction ! It will only take 5 minutes and will give us both peace of mind.

Please don’t wear mascara when you come to any of your lash appointment. Lashes need to be ultra clean and grease free for the best result.

 

PRIVACY POLICY

What information gets collected ?

The Little Beauty Box will collect personal data when you fill out a form where your name, address, phone number, email address and health information will be stored. This can be done by email, social media, website or phone.

What do we use this information for

This information is used to help with your chosen treatments, to fulfill business and legal obligations and also to provide you with periodic emails about news, new products, treatments or offers. At any time you can unsubscribe from receiving future emails by following the Unsubscribe instructions at the bottom of the email.

Protection of your data

A variety of security measures are implemented to maintain the safety of your personal information. Your connection to OVATU Online booking is GDPR compliant. None of your information will be sold on to any third party. This does not include trusted third parties needed to assist with operating the website and online booking.

How long do we keep your data

We keep your data as long as is needed to provide your with our services as a client. Under tax laws we are required to keep your personal data for 7 years. Regarding your consent for marketing purposes we will keep the provided data until you decide that you no longer wish to receive this information.

Children’s Privacy

The Little Beauty Box does not collect any information from anyone under 16 years of age without parental consent.

Consent

By using our site, your consent to our website’s privacy policy.

Changes to the Privacy Policy

If any changes will be made to the privacy policy , they will be posted on this page.

Contacting us

Please contact us on the email provided below if you have any questions

littlebeautybox@hotmail.co.uk